Searching for Advanced Continence and Excretory Care with Dignity, Privacy, and Professionalism
For individuals living with a urinary catheter or ostomy (colostomy, ileostomy, or urostomy), daily life can bring complex medical routines and emotional challenges. Whether the need is temporary or permanent, proper catheter and ostomy care is critical to prevent complications such as infection, skin breakdown, or leakage, and to support confidence, independence, and quality of life.
Freida Home Care provides in-home catheter and ostomy care delivered by skilled nurses who understand the sensitivity, clinical precision, and personalized attention this type of care requires. Our professionals help you or your loved one manage these medical devices safely and comfortably within the privacy of your home.
What Are Catheters and Ostomies?
A catheter is a flexible tube inserted into the body to drain urine from the bladder. This may be necessary for individuals with incontinence, urinary retention, nerve damage, prostate enlargement, or post-surgical needs. Common types include:
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Indwelling (Foley) catheters
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Intermittent (straight) catheters
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Suprapubic catheters
An ostomy is a surgically created opening (stoma) in the abdomen that allows waste (urine or feces) to exit the body when the natural route is unavailable. Types include:
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Colostomy: Large intestine is rerouted to the abdominal wall
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Ileostomy: Small intestine is rerouted
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Urostomy: Urinary diversion to bypass the bladder
Ongoing care is essential to maintain hygiene, prevent infection, ensure proper appliance function, and support the patient’s dignity and independence.
Why In-Home Care Is Important
At-home catheter and ostomy care allows patients to receive consistent, skilled attention in a safe and comfortable setting. Freida Home Care recognizes that incontinence and elimination concerns can deeply affect emotional well-being. That’s why we approach care holistically, addressing both the physical and psychological aspects of health.
Our services reduce the need for repeated clinical visits or hospital stays and empower patients to manage their condition with confidence. We believe in compassionate, discreet care that puts dignity first.
Why Choose Freida Home Care?
1. Highly Trained Clinical Staff
Our registered nurses (RNs) and licensed practical nurses (LPNs) are specially trained in urinary catheterization, ostomy appliance management, skin assessment, and infection control. They follow protocols guided by the Wound, Ostomy, and Continence Nurses Society (WOCN) and North Carolina health regulations.
2. Customized Plans of Care
Every patient is unique. We develop a personalized care plan based on your medical condition, physical capabilities, support system, and long-term goals. Plans are updated regularly based on clinical progress and changes in status.
3. Home Safety and Supply Assessment
We evaluate the home environment to ensure sanitation, accessibility, and readiness for catheter or ostomy management. We also assess and order the correct medical supplies and appliances to support safe, hygienic care.
4. Respectful, Privacy-Focused Interactions
We understand how deeply personal this type of care is. Our clinicians are trained to provide gentle, nonjudgmental care that promotes patient dignity and fosters trust.
5. Education and Family Training
We empower patients and caregivers through education. From hands-on instruction to written guides, we help you feel confident in your ability to maintain your health and independence.
What Happens During a Home Wound Care Visit?
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Each wound care visit includes:
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Assessment: Visual and tactile inspection of the wound, including size, depth, tissue type, drainage, odor, and signs of infection
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Cleaning: Use of sterile techniques to remove dead tissue, bacteria, and debris
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Dressing: Application of an appropriate dressing (foam, hydrocolloid, alginate, hydrogel, etc.)
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Pain Management: Evaluation of pain levels and administration of topical or prescribed medications as needed
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Education: Teaching the patient and family how to monitor and care for the wound between visits
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Documentation: Written and photographic records to track healing progress and inform the medical team
The nurse may also coordinate additional services, such as physical therapy, nutrition consultation, or durable medical equipment if required.
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Freida Home Care has specialist who will call you immediately and setup a phone consultation with an in home wound care specialist.
Conditions That May Require Catheter or Ostomy Care
Freida Home Care supports clients managing:
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Prostate surgery or prostate cancer
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Neurogenic bladder from spinal cord injury or multiple sclerosis
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Urinary incontinence or retention
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Bowel resections or colon cancer
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Crohn’s disease or ulcerative colitis
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Bladder exstrophy or congenital defects
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Pelvic trauma or urological surgery
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End-stage chronic illness requiring palliative care
Whether you are recovering from surgery or managing a lifelong condition, our team is ready to help you navigate your care with skill and compassion.
Freida Home Care has specialist who will call you immediately and setup a phone consultation with an in home wound care specialist.
Our Comprehensive Catheter Care Services
Our catheter care services include:
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Insertion and removal of indwelling or intermittent catheters
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Maintenance of suprapubic catheters
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Daily and as-needed catheter cleaning
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Monitoring for signs of urinary tract infections (UTIs)
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Securement device placement and tubing management
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Urinary output monitoring and documentation
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Assessment for leaks, obstructions, or backflow
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Catheter bag replacement and emptying
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Skin integrity checks around the insertion site
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Education on catheter care hygiene and troubleshooting
We work closely with your urologist or primary care provider to ensure care is clinically aligned with your overall treatment plan.
In-Home Ostomy Care Services
Freida Home Care nurses are proficient in managing all types of ostomies. Our services include:
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Stoma assessment and monitoring
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Skin protection and irritation prevention
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Changing and securing ostomy pouches and wafers
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Leak prevention and odor control techniques
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Emptying, cleaning, and disposing of appliances
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Education on pouching system selection and usage
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Support for newly created ostomies (post-op care)
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Troubleshooting for leaks, retractions, or hernias
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Documentation and communication with your surgeon
We teach patients how to manage their ostomy care independently when possible and step in with full support when needed.
First Visit Expectations
During your first in-home visit, our nurse will:
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Review your medical history and reason for catheter or ostomy placement
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Inspect the site and assess for infection, skin issues, or improper placement
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Check your current supplies, evaluate hygiene practices, and identify safety risks
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Begin or continue care as needed (cleaning, changing, teaching)
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Develop a personalized care plan
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Coordinate with your physician for orders and updates
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Provide verbal and written education for patient and caregiver
We take the time to explain every step and make sure you feel respected, informed, and comfortable.
Complications We Help Prevent
Professional in-home care significantly reduces the risk of:
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Urinary tract infections (UTIs)
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Peristomal dermatitis (skin irritation around the stoma)
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Leakage and odor issues
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Bladder spasms
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Bowel obstruction or stoma prolapse
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Parastomal hernias
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Psychological distress or social withdrawal
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Accidental dislodgement of catheters or appliances
Prevention begins with expert care. That’s what Freida Home Care delivers.
Education and Empowerment
Living with a catheter or ostomy requires both technical skills and emotional strength. Our care model emphasizes education and emotional support:
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Device maintenance training
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Dietary recommendations to ease output management
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Hydration strategies to reduce risk of blockage or infection
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Clothing and mobility tips for comfort and discretion
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Psychological support and community resources
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Reintegration into work, school, and social life
We believe knowledge is power. With the right guidance, most patients adapt well to life with a catheter or ostomy.
Who Benefits from Our Services?
You may be an ideal candidate for in-home catheter and ostomy care if:
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You’ve been recently discharged from the hospital with a new ostomy or catheter
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You have a chronic condition requiring long-term urinary or bowel diversion
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You’re receiving hospice or palliative care
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You’re recovering from abdominal or urological surgery
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You or your caregiver need training on proper care techniques
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You’ve experienced recurring infections, leaks, or appliance malfunctions
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You need help coordinating supplies, prescriptions, or physician communication
We work with individuals of all ages and backgrounds and provide services tailored to each unique circumstance.
Insurance and Supplies
We assist with navigating insurance requirements for catheter and ostomy supplies. Our team can:
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Help secure prior authorizations
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Submit documentation for medical necessity
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Coordinate with durable medical equipment (DME) providers
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Recommend appropriate products and accessories
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Track usage and reorder schedules
By managing logistics on your behalf, we help ensure continuity of care without added stress.
Long-Term Advantages of Home-Based Continence Care
Patients and families who partner with Freida Home Care for catheter and ostomy support report:
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Fewer hospital readmissions for UTIs or complications
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Better stoma health and reduced skin issues
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Greater independence and confidence in self-care
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Improved emotional resilience and quality of life
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Increased caregiver confidence and reduced burnout
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Better adherence to care protocols and faster recovery timelines
Our services are not only clinically effective but emotionally reassuring.
Let’s Talk — Book Your Free Consultation
Are you overwhelmed by new care routines, worried about infection, or simply unsure if you’re doing things right? You’re not alone — and you don’t have to manage this on your own.
Freida Home Care is ready to bring respectful, professional catheter and ostomy care to your home.
Book your phone consultation today. One of our care coordinators will call you immediately to schedule your in-home assessment and answer your questions.
